- Be Clear
- The subject line or your email should match the purpose of the text.
- Don't Send Right Away
- When you write an email, save it and read it later.
- Emotions can't be seen through a computer screen, so your tone may be misconstrewed.
- Keep it Simple
- People won't read an email if it is full of long, bulky paragraphs.
- Use bolded font to highlight key points/things the reader should remember.
- Use numbered or bulleted lists for information. It's easy to read, brief, and to the point.
- Research
- Know what you are talking about, and when using references, cite them not only for your own protection, but also so others can use that information.
- Stay on Topic
- If an email has a million different talking points, audience might get confused.
- Use Proper Grammar
- Don't use internet slang. "LMAO" and "WTF" have no place in a professional setting.
- Stay formal.
- Keep your Cool
- Sometimes email makes it easy to be angry and say angry things when someone has upset you or hasn't been doing their job.
- Because they aren't right in front of you, it might make it easier to have an angrier tone.
- Keep your head, because emails can easily be forwarded.
- Network Safety
- Always make sure emails only include "need to know" information.
- Because you can never ensure complete network security, top secret information shouldn't be included in an email.
Tuesday, September 25, 2012
Netiquette
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