Tuesday, September 25, 2012

Netiquette

  1. Be Clear
    • The subject line or your email should match the purpose of the text.
  2. Don't Send Right Away
    • When you write an email, save it and read it later.
    • Emotions can't be seen through a computer screen, so your tone may be misconstrewed.
  3. Keep it Simple
    • People won't read an email if it is full of long, bulky paragraphs.
    • Use bolded font to highlight key points/things the reader should remember.
    • Use numbered or bulleted lists for information. It's easy to read, brief, and to the point.
  4. Research
    • Know what you are talking about, and when using references, cite them not only for your own protection, but also so others can use that information.
  5. Stay on Topic
    • If an email has a million different talking points, audience might get confused.
  6. Use Proper Grammar
    • Don't use internet slang. "LMAO" and "WTF" have no place in a professional setting. 
    • Stay formal.
  7. Keep your Cool
    • Sometimes email makes it easy to be angry and say angry things when someone has upset you or hasn't been doing their job.
    • Because they aren't right in front of you, it might make it easier to have an angrier tone.
    • Keep your head, because emails can easily be forwarded.
  8. Network Safety
    • Always make sure emails only include "need to know" information.
    • Because you can never ensure complete network security, top secret information shouldn't be included in an email.

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